Terms & Conditions
Please read these terms carefully before using our services
Last Updated: 4 June 2026
Agreement to Terms
By accessing or using the services provided by Mahenoor Enterprise ("we", "our", or "us"), you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, you may not access our services or use our website.
Important: These terms apply to all users, including those who purchase products, use printing services, or access any other services we offer.
Products and Services
We offer a wide range of products including:
School and college supplies (Notebooks, Pens, Pencils)
Art supplies and craft materials
Office stationery and equipment
Printing, scanning, and photocopying services
Pricing and Payments
Product Pricing
All prices are listed in Indian Rupees (INR) and are subject to change without notice. Prices include applicable taxes unless stated otherwise.
Payment Methods
We accept Cash, UPI, Credit/Debit Cards, and Net Banking. Full payment is required before product delivery or service completion.
Shipping and Delivery
We strive to deliver your orders in a timely manner. Delivery times may vary based on your location and product availability. Shipping charges will be calculated at checkout.
- Local delivery available in Kanpur area
- Shipping across India via trusted courier partners
- Estimated delivery time: 3-7 business days
- Tracking information provided once shipped
Returns and Refunds
Return Policy
Returns are accepted within 7 days of delivery for unused products in original packaging. Customers are responsible for return shipping costs unless the product is defective.
Refund Process
Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
Non-Returnable Items
Custom printed items, perishable goods, and opened stationery cannot be returned.
User Responsibilities
Provide accurate shipping and contact information
Ensure payment is completed before order processing
Not misuse our printing services for illegal content
Respect our staff and other customers at our physical store
Limitation of Liability
To the maximum extent permitted by law, Mahenoor Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service in question.
Prohibited Activities
Printing copyrighted material without permission
Using our services for illegal purposes
Harassment or abusive behavior
Attempting to hack or damage our systems
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Kanpur, Uttar Pradesh.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 Email: Mahenoor@mahenoorenterprise.online
📞 Phone: +91-98765-43210
📍 Address: 115, z-115, ambedkar nagar jajmau, kanpur, UTTAR PRADESH, 208010
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.